Feefo Award banner - Thankyou

Feefo Commended Accreditation 2016

T W White & Sons have just been awarded this year’s new accreditation ‘Feefo Commended’. The accreditation recognises the fantastic work and excellent customer service that merchants consistently deliver in the eyes of their genuine customers, with an average service rating of between 95% and higher. Feefo is the global ratings and reviews provider used by the world’s most trusted brands, including MandM direct, notonthehighstreet.com, Expedia, webuyanycar, to name a few.

“A quick note to say thank you for your excellent service and help last week. I live in the Scottish Borders and was away on business.
I broke down on the M25 and my Mazda was recovered to your garage. You helped me hire a car and quickly diagnosed the problem. I had my car back on the road in 24 hours. You even had time to wash my car!
I wish all garages could match your service.” – Sean

#FeefoTrusted

feefo commended merchant

The ratings and reviews collated by Feefo are verified via sales data which generates feedback from our real customers who have purchased a new or used car from any of our 4 car showrooms across Surrey, London & Kent.

At T W White & Sons we signed up with Feefo as part of the development of our new website and improved customer focus. Using Feefo reviews we constantly strive to provide the best service to our customers, with all constructive feedback taken on board helping us become the ‘one-stop shop’ for all your automotive needs, from purchasing through to servicing and maintenance.

“We were looking to replace our old car with a nearly new one, found the car we liked at TW White & Sons. Very pleasant helpful staff, not at all pushy – this made making our purchase a very pleasant experience.” – Anonymous 

A BIG THANKYOU

T W White & Sons want to ensure you keep your car’s future resale value high and every journey in your car safe, and be the car dealer you can trust and rely on for all your car needs. A massive shout out to all of the staff at T W White & Sons who have contributed to us receiving this award and a big THANK YOU to all our customers, new and existing.

T W White & Sons Feefo homepage

To view all our feedback visit our T W White & Sons homepage  and click on the Feefo Service Rating box.


review-us-google-places

If you are a customer who would like to leave feedback and have not yet received a Feefo feedback email, a great alternative is to leave a review on our Google+ Local pages. Each review is both read and appreciated by our whole team and will contribute to showing other customers how we perform. If you are willing to do so, it is quite easy. Just click the Relevant Google button below to get started.

Should you be unhappy with the service you received, or have any issues following the purchase of your car, please do email customercare@twwhiteandsons.co.uk and we will endeavour to get to the bottom of it.  We constantly strive to provide the best service to our customers, and constructive feedback is helpful in letting us know where we can improve.

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