Friday Focus: Mazda has its customers covered © Mazda

Friday Focus: Mazda has its customers covered

At T W White & Sons we major on customer service, which is why we’re offering our amazing Triple 3 Plus package on all used car purchases in our special 50th anniversary year.

We’re always looking to make car ownership easier for our customers though, and we’ve come up with another way.

Courtesy of Mazda, T W White & Sons customers can now benefit from the Japanese firm’s own insurance scheme.

Anyone who buys a brand new Mazda can drive away from our showroom with seven day’s free fully comprehensive insurance, but from there, Mazda has increased its offering with its new insurance scheme.

The benefits that manufacturer improved insurance brings are incredible, too, as Mazda Motors UK aftersales director David Wilson-Green outlines:

“People buy car insurance on price, yet still assume their car will have a repair carried out using manufacturer repair methods, by trained personnel and using only genuine parts. This is often not the case.

“A repaired car will always look good on the outside but may not perform to factory standards, under the skin of the car, if involved in another collision. With Mazda Insurance customers get everything they expect and is very competitively priced.”

T W White & Sons aftersales facility © T W White & Sons

The launch of the scheme has proved successful as well, with uptake of Mazda Insurance increasing six fold in a very short space of time.

When it comes to crash safety, Euro NCAP test ratings are important – which is why Mazda’s super-safe full five-star rated Skyactiv vehicles are such a hit with families.

But you want to know your car will continue to perform even after any repairs, right?

That’s where Mazda Insurance comes in.

“Mazda Insurance guarantees accident damage is repaired in an approved bodyshop using the correct methodology and with genuine parts, preserving original build integrity and warranty eligibility so it will again meet five-star Euro NCAP crash standards,” explains Wilson-Green.

At our state of the art Byfleet aftersales facility, T W White & Sons trained technicians will carry out the repairs to our exacting standards. All work is carried out in house, from bodywork repairs to painting panels and even wheel alignment, with our sophisticated laser geometry-checking machine.

T W White & Sons Triple 3 Plus used car offer © T W White & Sons

“It’s an important part of the jigsaw for us and our relationship with our customers,” believes Wilson-Green. And he’s right.

At T W White & Sons we know what our customers want – we’re constantly in touch with you to learn and help improve your experience, which is why we’re offering our amazing celebratory Triple 3 Plus offer on any used car to commemorate our 50th birthday year.

For more information on the great offer click here, or contact our sales team on 0844 539 6753.

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