Suzuki Swift (c) Suzuki

Friday Focus: Hyundai, Mazda and Suzuki record excellent reliability

Reliability is a quality we all look for when we’re making a new car purchase – and it’s something that’s assured if you buy a new or used car from T W White & Sons.

Don’t just take our word for it though. Warranty company Warranty Direct and What Car? magazine recently got together to analyse 50,000 live warranty policies on three- to eight-year-old cars, with the results showing that Hyundai, Suzuki and Mazda all scored brilliantly well.

The test scores cars using a Reliability Index, or RI. It’s a function of reliability, the average number of miles for a certain make of car and the cost of repair for any work needed.

Suzuki Swift Sport (c) Suzuki


Suzuki scored an amazing second place overall, with a Reliability Index rating of 46.

Here the lower the number, the more reliable and generally the cheaper to fix your car is if it should go wrong. A score of 100 is considered around average, so you can say a Suzuki is more than twice as reliable as the average three- to eight-year-old used car on the market.

Adding to its strong showing, Suzuki also recorded the second lowest average repair cost at £258.03, bettered only by one…

Hyundai i30 (c) Hyundai


…which was Hyundai. The Korean carmaker recorded an average repair cost of £252.95 – the lowest in the survey.

Hyundai proved its vehicles are extremely reliable, too, finishing in third position with a reliability score of 63.

The manufacturer has come a long way over the last decade, with studies like this proving the reliability and longevity of its vehicles. Gone is the budget image associated with Hyundai – it now makes premium class cars in every sector but still offers excellent value for money – and as we can see, strong reliability, too.

Mazda 3 (c) Mazda


Mazda proved that it’s also a brilliantly reliable brand, finishing in ninth place with a score of 94.

There’s something to be said for Japanese reliability – or should that now be Far Eastern reliability, with strong performances from Hyundai and some other Korean brands? – with Suzuki and Mazda placing in the top 10 most reliable car brands.

And that’s without even taking into account Mazda’s latest range of Skyactiv products.

The survey only accounted for vehicles aged between three and eight years old – with the first next generation Skyactiv vehicle, the Mazda CX5, only introduced in 2012, followed by the Mazda 6 at the end of last year and the all-new Mazda 3 later on in 2013, the firm’s reliability rating is bound to improve still further with its latest glut of vehicles.

Do you own a Hyundai, Mazda or Suzuki aged between three and eight years old? Had any problems with it during your time with the car? We want to know how reliable it’s been and if you agree with the Warranty Direct and What Car? survey results.

Send us a tweet @twwhiteandsons or leave a comment either below or on our Facebook page.